FREQUENTLY ASKED QUESTIONS

NORTHERN LIBERTIES :
MON: 10 am - 7 pm
TUE: 10 am - 7 pm
WED: 10 am - 7 pm
THU: 10 am - 7 pm
FRI: 10 am - 7 pm
SAT: 10 am - 6 pm
SUN: 10 am - 4 pm

KENSINGTON :
MON: CLOSED
TUE: 10 am - 7 pm
WED: 10 am - 7 pm
THU: 10 am - 7 pm
FRI: 10 am - 7 pm
SAT: 10 am - 6 pm
SUN: CLOSED

You can book an appointment online by clicking here or over the phone.

☏ NORTHERN LIBERTIES: 215-789-1106

☏ KENSINGTON: 215-789-2377

Please note: A card on file is required whether you book online or over the phone.

We require a card on file to secure your appointment, but don’t worry—your card is never charged at the time of booking. This policy is simply in place to protect our barbers from no-shows and cancellations within the hour. Our barbers dedicate their time to serving clients, and a missed appointment with no opportunity to be rebooked results in lost income for them. Rest assured, the card on file is only ever charged if you fail to show up or cancel without giving at least an hour's notice. Click here to view our full Cancellation Policy.

We appreciate your understanding and commitment to supporting our barbers’ time and craft!

Yes, we accept walk-ins when availability allows. However, we recommend booking an appointment since our schedule tends to fill up quickly.

LATE POLICY:
We have a strict 10 minute late policy. If you do not arrive within 10 minutes after the start of your appointment you will be marked as a No-Show, we will not be able to fulfill your service, and the full service cost will be charged to the card on file.

Our Cancellation Policy is as follows:

MORE THAN AN HOUR BEFORE:
Cancelling or rescheduling at least one hour before the start of your appointment will not result in any fees. You can do so by calling the shop -or- via the Square Go booking app. Please try to give us as much notice as possible.

LESS THAN AN HOUR BEFORE:
Cancelling or rescheduling less than an hour before your appointment’s start time can only be done by calling the shop, and will result in a fee equivalent to 50% of the service cost, charged to the card on file. This policy is in place to protect our barbers.

AFTER START OF APPOINTMENT:
Cancelling or rescheduling after the start of your appointment time will lead to you being marked as a No-Show, resulting in a fee equivalent to 100% of the service cost. This policy is in place to protect our barbers.

Click here to view our full Shop Policies.

Yes, our entire team of barbers are skilled and experienced in working with all hair types and textures.

We accept various payment methods: credit/debit cards, cash, mobile payments, digital wallets, etc. There are also ATMs available at both locations.

Please Note: Tips are cash-only.

Come as early as you like- as long as you’re here by the start of your appointment time. Kick back, hang out, and grab a complimentary drink from our bar. Click here to check out what’s currently on tap.

Both locations are street parking only.

Our Northern Liberties location does have a paid lot available across the street, located at 22 W Wildey St. Click here to reserve a spot ahead of time.

Yes, both of our barbershop locations are fully wheelchair accessible. We have step-free entries, wide doorways, and ADA-compliant restrooms to ensure comfort and ease for all our clients. If you have specific accessibility needs or questions, feel free to reach out—we're happy to help.

Yes, you can set up reoccurring appointments in person or over the phone.

☏ NORTHERN LIBERTIES: 215-789-1106

☏ KENSINGTON: 215-789-2377

Yes, we’re always hosting fun, after-hour events at both locations. We’ve done everything from First Fridays to comedy shows and concerts.
Follow us on Instagram to stay up to date on any upcoming events.

Interested in having an event here? Click here to fill out our Event Inquiry form.